Contact information

Contact Us

Have a question about your order, our silk pieces, sizing, or anything else? We’re here to help.

We aim to respond to all inquiries within 24–48 hours, excluding weekends and statutory holidays.

Please contact us by email before sending a return. Approved returns will receive complete return instructions.

Business mailing address:
LuxLale
12-111 Fourth Ave., Suite #405
St. Catharines, ON L2S 3P5
Canada

Please note that customer-support requests sent by mail may not receive a response. For assistance, contact us by email.